From Site to Handover, Managed Every Step
A clear, structured process that keeps your manual on track and your project team informed from day one.
Discovery & Scoping
We start by understanding your project: its building type, systems, timeline and handover requirements. This means the manual is scoped correctly from the outset.
Information Gathering
We liaise directly with your contractors, subcontractors and suppliers to collect drawings, certificates, manufacturer data and test documentation.
Drafting & Structuring
Information is organised into a clear, consistent manual structure, written in plain English and cross-referenced for easy navigation.
Review & Quality Check
Every manual is checked against current regulations and industry standards, then reviewed with your project team before sign-off.
Digital Handover
The finished manual is delivered in the format you need: digital, print, or structured data, ready for your facilities team to use from day one.
Ongoing Support
As your building changes, we’re on hand to update your manual so it stays accurate and compliant throughout its life.
Common Questions About Our Process
Timescales depend on the size and complexity of the building, but most manuals are completed within 4-8 weeks of receiving full information from the project team.
Ideally at the start of the project, so we can plan information gathering alongside the construction programme. That said, we regularly support projects that engage us later, including at practical completion.
Yes. We liaise directly with contractors and subcontractors to collect the information we need, minimising the burden on your internal team.
Absolutely. Buildings change over time, and we offer ongoing update services to keep your manual accurate and compliant.