How We Produce Your O&M Manual, From Site to Handover
A clear, structured process that keeps your building manual on programme and your project team informed from day one.
Discovery & Scoping
We start by understanding your project: building type, systems, programme and handover requirements, including any employer’s requirements for the O&M manual and health and safety file. The manual is scoped correctly from day one.
Information Gathering
We liaise directly with your contractors, subcontractors and suppliers to collect as-built drawings, test and commissioning certificates, manufacturer data and warranties.
Drafting & Structuring
Information is organised into a clear, consistent manual structure, written in plain English and cross-referenced for easy navigation.
Review & Quality Check
Every manual is checked for gaps against current regulations and industry standards, then reviewed with your project team before sign-off.
Digital Handover
The finished manual is delivered in the format you need (digital, print or structured data), ready for your facilities team to use from day one.
Ongoing Support
As your building changes, we update your manual so it stays accurate and compliant throughout its life.
O&M Manual Process FAQs
?How long does an O&M manual take to produce?
It depends on the size and complexity of the building, but most O&M manuals are completed within 3–4 weeks of receiving the bulk of the information from the project team.
?When should we bring you in?
Ideally at the start of the project, so information gathering runs alongside the construction programme. We also regularly support projects that engage us later, including at practical completion.
?Do you liaise with our contractors directly?
Yes. We liaise directly with contractors, subcontractors and suppliers to collect the information we need, minimising the burden on your site and project teams.
?Can our manual be updated later?
Yes. Buildings change over time, and we offer ongoing update services to keep your O&M manual and health and safety file accurate and compliant.