Our Services

Digital Handover Services

Secure online access to your building manual, kept up to date with a full revision history, so the right information is always one click away.

Overview

Your Building Manual, Online and Always Up to Date

A printed or emailed manual starts going out of date the day it’s issued. Our digital handover gives your team secure online access to the building manual through the Go Building Manuals client portal, so everyone works from the current version.

When information changes, such as a new certificate, a replaced piece of plant or an updated drawing, we amend the manual and publish a new revision. Every revision is kept, numbered Rev 0, Rev 1, Rev 2 and so on, so you can always see what changed and when.

You decide who has access, from your own team to consultants and contractors, and clients with several buildings see every project in one place, so information reaches the people who need it, wherever they are.

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What’s Included

  • Secure online access through our client portal
  • Full revision history (Rev 0, Rev 1, Rev 2…)
  • Fast amendments when information changes
  • Access for your team, consultants and contractors
  • All your projects in one place
See how the portal works →
The Guide

Digital Handover Explained: Keeping Building Information Live After Completion

Digital handover is about more than emailing a PDF. This guide explains what it means in practice, why traditional manuals go out of date so quickly, and how online access with revision control keeps your building information accurate for the life of the building.

What is digital handover?

Digital handover is the process of delivering a building’s operation, maintenance and safety information in a digital, organised and accessible form at the end of a construction project, and keeping it that way afterwards.

In practice, that means the building manual is available online to the people who need it, is easy to search and navigate, and is updated whenever something changes. It replaces binders on a shelf and folders of loose PDFs that nobody can find when they need them.

Why traditional O&M manuals go out of date

The day a manual is issued is the day it is most accurate. After that, things change:

  • Plant and equipment are replaced or upgraded
  • New test and inspection certificates are issued every year
  • Layouts are altered during fit-out or refurbishment
  • Maintenance contractors and suppliers change

With a printed or emailed manual, those changes rarely make it back into the document. Copies multiply, nobody knows which one is current, and the information your facilities team relies on slowly becomes unreliable.

How our client portal works

Every building manual we produce can be delivered through the Go Building Manuals client portal:

  • Secure sign-in with an email address and a one-time code, with no passwords to manage
  • You control access, adding your own team, managing agents, consultants or contractors as needed
  • All your projects in one place, with a direct link to each building
  • Always the current version, with every earlier revision kept for reference

Your team can open the manual from the office, from home or on site, on any device.

Revision-controlled updates

When information changes, you send it to us and we update the manual. Each update is published as a new revision, numbered Rev 0, Rev 1, Rev 2 and so on, so there is a clear record of what changed and when.

This gives you one reliable version of the truth, and an audit trail that is useful when demonstrating compliance, selling or leasing the building, or handing over to a new facilities provider.

Digital handover, BIM and the golden thread

On BIM projects, the model is only one part of handover. Owners and facilities teams still need a complete, readable building manual with certificates, warranties, maintenance information and drawings, and digital handover makes that manual available alongside your other project information.

For higher-risk buildings, the Building Safety Act 2022 requires the accountable person to keep a golden thread of accurate, up-to-date building information. A revision-controlled manual that is easy to update supports that duty. For wider advice, see our consultancy services.

Getting started

Digital handover can be set up on any project we produce a manual for, including existing buildings whose manuals need bringing up to date. Get in touch to talk about your building, or read more about our building manual service.

FAQs

Digital Handover FAQs

?What is digital handover?

Digital handover means delivering building information online, in an organised and searchable form, rather than as binders or a folder of loose PDFs. Your building manual is always available, always the latest version, and easy to update when things change.

?How do we access the portal?

Each person signs in with their email address and a one-time code sent to their inbox, so there are no passwords to remember or share. You decide who has access, including individual consultants or contractors from other companies, and clients with several buildings see all their projects in one place.

?What happens when information changes after handover?

Send us the updated information, whether that’s a new certificate, a replacement product or a revised drawing. We update the manual and publish it as a new revision on the portal, with every previous revision kept for reference.

Your Project. Our Priority.

Let's Create Something That Lasts

Get in touch today to discuss your project and how we can help.

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